Privacy Policy

1. Introduction

This Privacy Policy explains how Prestige Health & Wealth, LLC and the licensed professionals presenting services through the Prestige Group brand—collectively referred to as “Prestige Group,” “we,” “us,” or “our”—collect, use, disclose, and protect information submitted through this website.

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Real estate, mortgage, and insurance services may be provided through separate licensed companies, brokerages, agencies, carriers, or professionals. Information submitted directly to one of those providers may be governed by that provider’s separate privacy notice and information-security practices.

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By using this website, you acknowledge the practices described in this Privacy Policy.

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2. Information We May Collect

We may collect information that you voluntarily provide, including:

• Your name

• Email address

• Telephone number

• Preferred method of contact

• General location or community of interest

• Whether you are interested in buying, selling, financing, refinancing, or insurance

• Appointment preferences

• Information included in a contact form, scheduling form, email, text message, or telephone conversation

• Other information you choose to provide when requesting information or services

 

We may also automatically collect limited technical information when you use the website, including:

• Internet Protocol address

• Browser and device type

• Operating system

• Referring website

• Pages viewed

• Date and time of visits

• General geographic information

• Cookie, analytics, and website-interaction data

 

3. Sensitive Information

Please do not submit sensitive personal information through the website’s general contact forms, email, text message, social-media message, or appointment-request forms.

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This includes:

• Social Security numbers

• Bank or investment account numbers

• Credit-card information

• Tax returns

• Pay stubs

• Loan applications

• Copies of identification documents

• Detailed medical information

• Insurance applications

• Health records

• Passwords

• Other confidential financial or identity documents

 

When sensitive information is required for a mortgage, insurance, or real estate transaction, you will be directed to the applicable provider’s approved secure system.

 

4. How We Use Information

We may use the information collected through this website to:

• Respond to questions and requests

• Schedule consultations or appointments

• Determine which licensed professional or service provider may be appropriate

• Provide general information about real estate, mortgage, insurance, and related services

• Coordinate requested introductions to licensed providers

• Communicate about appointments, services, events, open houses, or resources

• Operate, maintain, secure, and improve the website

• Analyze website usage and campaign performance

• Prevent fraud, abuse, or security incidents

• Maintain business records

• Comply with legal, regulatory, brokerage, insurance, lending, and professional obligations

 

We will not use information submitted for a materially different purpose without providing any notice or consent required by applicable law.

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5. Cookies and Analytics

The website may use cookies and similar technologies to support basic functionality, remember preferences, measure website activity, and understand how visitors interact with the site.

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We may use website-hosting, analytics, scheduling, email, advertising, and social-media service providers. These providers may collect technical or interaction information according to their own privacy policies.

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You may be able to block or delete cookies through your browser settings. Disabling cookies may affect certain website functions, embedded scheduling tools, forms, or videos.

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6. How We May Share Information

We may disclose information:

• To Este White, Aileen Mezza, or another Prestige Group team member responding to your inquiry

• To Keller Williams Hollywood Hills or the responsible real estate broker when necessary for a real estate inquiry or transaction

• To a mortgage company or licensed mortgage professional when you request mortgage assistance or authorize an introduction

• To an insurance agency, producer, carrier, or licensed insurance professional when you request insurance assistance or authorize an introduction

• To website-hosting, scheduling, analytics, email, communications, security, and technology providers

• To legal, accounting, compliance, or professional advisers

• When required by subpoena, court order, regulation, legal process, or government request

• When reasonably necessary to protect our rights, users, property, safety, or security

• In connection with a merger, reorganization, sale, or transfer of part or all of the business, subject to applicable law

 

We do not permit service providers to use personal information for purposes unrelated to the services they perform for us, except as permitted by law or their applicable agreements.

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7. Sale or Sharing of Personal Information

We do not sell personal information for money.

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Some analytics, social-media, or advertising technologies may be treated as “sharing” under certain privacy laws when they are used for cross-context behavioral advertising. If our use of these technologies creates an obligation to provide an opt-out method, we will provide the required privacy choice and honor legally recognized opt-out signals where applicable.

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8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to an inquiry

• Provide or coordinate requested services

• Maintain business and transaction records

• Meet legal, regulatory, brokerage, lending, insurance, tax, or compliance obligations

• Resolve disputes

• Enforce agreements

• Protect against fraud or security concerns

 

Retention periods may vary depending on the type of information, the service requested, and the requirements of the applicable licensed provider.

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9. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

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No website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. You should use the secure system provided by the applicable brokerage, lender, insurance agency, carrier, escrow company, or other professional whenever confidential documents are requested.

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10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to request:

• Access to personal information we maintain about you

• Correction of inaccurate information

• Deletion of certain information

• Information about how personal information has been used or disclosed

• A copy of certain personal information

• Withdrawal of consent where processing is based on consent

• Opt-out from certain marketing communications

• Opt-out from the sale or sharing of personal information, if applicable

 

We will not unlawfully discriminate against you for exercising an applicable privacy right.

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To submit a request, contact us using the information at the end of this policy. We may need to verify your identity before completing a request. Certain information may be retained when required by law or necessary for a transaction, security, recordkeeping, or legal obligation.

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11. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us.

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You may request that marketing text messages stop by replying STOP. Message and data rates may apply. Transactional or appointment-related communications may still be sent when necessary to complete a request you initiated.

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12. Do Not Track and Global Privacy Control

Because there is not one universally accepted standard for browser-based “Do Not Track” signals, the website may not respond to every Do Not Track setting.

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When legally required, we will recognize applicable browser-based opt-out signals, including Global Privacy Control, as a request to opt out of the sale or sharing of personal information associated with that browser or device.

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13. Third-Party Websites and Services

The website may link to or embed services operated by third parties, including:

• Keller Williams

• Mortgage companies

• Insurance agencies or carriers

• Calendly or another appointment scheduler

• Social-media platforms

• Mapping services

• Listing or property-search platforms

• Escrow, title, inspection, or other service providers

 

We do not control the privacy, accessibility, security, or content practices of third-party websites. Review the applicable provider’s privacy policy before submitting information.

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14. Children’s Privacy

This website is intended for adults seeking real estate, mortgage, insurance, or related information. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

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If you believe a child has submitted personal information, contact us so we can review and address the matter.

15. Changes to This Privacy Policy

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We may update this Privacy Policy to reflect changes in our website, services, technology, legal requirements, or information practices.

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The updated version will be posted on this page with a revised “Last Updated” date. Material changes may be communicated through an additional website notice when appropriate.

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16. Contact Us

Questions, privacy requests, or concerns may be directed to:

 

Prestige Group / Prestige Health & Wealth, LLC

Phone: 818-252-9542

Este: este@prestigehealthwealth.com
Aileen: aileen@prestigehealthwealth.com

Mailing Address: [INSERT BUSINESS MAILING ADDRESS]

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